1. Scope of this Policy

This Privacy Policy applies to the public website of the Chief Minister’s Yarn Bank Scheme, Nagaland. The website is maintained for public information and service guidance by the Department of Industries & Commerce, Government of Nagaland.

This policy covers information collected through the public website. Internal ERP, POS, beneficiary, inventory, accounting and other authorised Government systems may operate under additional administrative, security and data-governance controls.

2. Information We May Collect

The public website is designed to collect only the information reasonably necessary to provide information, respond to enquiries, improve accessibility and maintain website security. Depending on the services enabled, this may include:

• information voluntarily submitted through a contact or feedback form, such as name, email address, mobile number and message;
• technical information required for website operation and security, such as IP address, browser type, device type, date/time of access and requested pages;
• accessibility or website-feedback information provided by the user; and
• any other information clearly identified at the point of collection.

The public website should not request Aadhaar numbers, bank details, passwords or other sensitive beneficiary information unless a formally approved secure Government service is introduced for that purpose.

3. Purpose of Collection

Information may be used to respond to public enquiries, provide website assistance, improve content and accessibility, investigate technical/security incidents, maintain audit and security logs, and fulfil lawful Government administrative requirements.

4. Cookies and Similar Technologies

The current public information website does not require non-essential advertising or behavioural-tracking cookies. Essential technical cookies may be used in future if required for secure Government services, accessibility preferences, session management or other approved functionality. Any material change in cookie use should be reflected in this policy.

5. Beneficiary and Scheme Data

Eligibility verification, e-Pehchan/Yarn Passbook information, entitlement records, yarn transactions and other beneficiary information are managed through authorised operational systems and are not intended to be publicly displayed. Public pages will use aggregated or non-personal information unless disclosure is authorised by applicable Government rules.

6. Sharing of Information

Information will not be sold or used for commercial advertising. It may be shared with authorised Government offices, service providers acting on behalf of the Department, or competent authorities where necessary for service delivery, security, legal compliance or official administration.

7. Security

Reasonable administrative and technical safeguards are used to protect website information against unauthorised access, alteration, disclosure or loss. Users should nevertheless avoid sending sensitive personal information through ordinary contact or feedback channels unless specifically requested through an authorised secure service.

8. External Websites

This website may contain links to other Government or third-party websites. Their privacy practices are governed by their own policies. Users should review the relevant policy when leaving this website.

9. Retention

Information and security logs will be retained only for the period required for the purpose for which they were collected, applicable Government record-management requirements, cybersecurity obligations or other lawful purposes.

10. Privacy Enquiries

For privacy-related questions or concerns, users may contact the Department through the Contact & Assistance page.